Business VoIP Reviews
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Reviewers Comments:
Most issues with VoIP seem to be related mostly to net
bandwidth in our experience. We were running a small office
using Vocalocity VoIP, on DSL and had many problems at
initially. After getting a second DSL line and dedicating it
to VoIP problems were gone. On second line, the equipment
recommendations from Vocalocity support were followed
closely. Vocalocity support has been great and handled all
issues quickly. As an example, the initial phone number that
we used had issues with collectors calls - Vocalocity
changed it right away with no argument. This company knows
how to run a good Service Business.
Reviewers Comments:
I've been using VoIP in my workplace for about six months now and I have to say, my
experience has been really good. I'm not as technically conversant as a lot of people, so
to me the customer service and ease of set up were just essential. On those fronts,
Vocalocity has been wonderful. The customer service is high quality, very helpful and
personal. We have a T-1 connection, so sound quality and everything hasn't been a problem
at all. And of course, the first thing that drew me in was price, which I still haven't
seen beat, so overall, I'd recommend this service to just about anyone.
Reviewers Comments:
I signed up with Vocalocity about 3 months ago. I had read reviews and was apprehensive at
first but since money was so tight and they were the cheapest, I rolled the dice. Well, it
has totally paid off. I have not experienced a single glitch in my service, my 4 regional
sales people who move around a lot, are able to take their phones with them and conduct
normal business while they are on the road, without having to completely reconfigure their
phone settings. We use the Linksys SPA942 phones which have all the line appearances we
need at an affordable price. Vocalocity actually supports that phone as well as a few
others, which I think is a nice little safety net in case something did actually happen
with the phone. Overall the experience has been leagues above what I was expecting, go with
Vocalocity.
Reviewers Comments:
My company has been using Vocalocity for a little over three months now. We have had one
slight problem with a system failure on our end due to our Internet failing. Other than
that we have been very happy with our service; we?re saving money and making the same high
quality calls that we were with AT&T. We also use the Linksys phones that Vocalocity
supports just in case we have a problem, but we have yet to have something go wrong with
them. I highly recommend Vocalocity and its service.
Reviewers Comments:
I have loved using Vocalocity here at home with my small business. I only have two lines
but they handle our capacity of calls with ease and we hardly ever have a problem. From
time to time there is a short outage but it is typically fixed very quickly. Vocalocity has
been a great decision.
Vocalocity Review Pages: 1 2 [ALL]
Disclaimer: The opinions, views and ratings expressed in these Reviews are those solely of the reviewer who submitted the review. whichbusinessvoip.com does not necessarily agree with any of the expressed opinions, view or ratings.