Business Telephone Systems | WhichBusinessVoIP.com

Businesses need telephones. They need telephones to connect to customers, employees, and other businesses. The question that any business must answer is not whether they need a telephone system, but what type of telephone system to get. There are many different types of telephone systems and choosing between them can be difficult. This article will provide some basic outlines of options that businesses have with telephone services.

Traditional phone service

Traditional phone service is one option that businesses have. Whether the phone service is a VoIP service or from a telecommunications company, a traditional phone service means that each number has its own line. There are no internal connections. Each line has its own phone number and dialing from one phone to another involves dialing the full seven digit number. This type of phone system is best for individuals and small businesses who only need a few lines and who will be talking to each other in the office rather than calling each other on internal phone lines.

PBX systems

PBX systems have traditionally been only for larger companies. This is because, until recently, PBX systems required a large investment in hardware to connect all the internal phone lines together and then connect them to a fewer number of outgoing lines. A larger company might still invest in a traditional PBX system because it will save money on internal phone bills. However, a traditional PBX system is not a viable option for a small business or individual because of the large upfront cost.

Hosted PBX system

A hosted PBX system is an option for a small business. A hosted PBX system is a PBX system that is managed off-site, generally by a telecommunications company. Instead of having to invest in the hardware for a PBX system, the company leases the PBX system from the telecommunications company. The telecommunications company runs the PBX system from their location rather than the location of the company.

There are many advantages to the hosted PBX system. First, the system is not tied to the business? location. This means that a business with a few people in multiple offices can have all their offices connected through the hosted PBX system. A business which is based in several homes, like a data-entry business, can connect each home to the PBX system so that all calls between houses (for business) go through the internal system. A hosted PBX system can also have mobile phones added to the system.

Conclusion

The type of business phone system your business will use depends on the types of calls that are going to be made. A larger business, which has as many calls between people in the office as to the outside, will benefit from a PBX system because it will cut down on the phone bills for the internal calls. A small business with many locations, or a business that wants to connect its mobile phones to the network, will benefit from a hosted PBX system. Lastly, small business and individuals may find that a traditional phone line is just as functional as a PBX system. What system your business will use depends on what type of business you are.

Return to Article Summary Page